Privacy Policy for One Leg Up Realty

Effective Date: 1/1/2024

One Leg Up Realty ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website OneLegUpRealty.com ("Site") and other services provided by One Leg Up Realty. By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. **Information We Collect**

We collect both personal and non-personal information from users who visit our Site, fill out forms, or communicate with us through various channels, including SMS messaging.

A. **Personal Information**

- **Contact Information:** Includes your name, email address, phone number, and physical address when you fill out forms, request information, or engage with our services.

- **Client Communications:** Includes any information you share with us through calls, emails, or SMS (text messaging), such as your property preferences or queries.

- **Transaction Information:** Includes details related to any real estate transactions or services you receive from us.

B. **Non-Personal Information**

- **Usage Data:** We automatically collect information on how you interact with our Site. This may include IP addresses, browser type, device information, pages visited, time spent on pages, and other analytical data.

2. **How We Use Your Information**

We use your information to provide and improve our real estate services. Specifically, we use your information for:

- Responding to inquiries and communications.

- Facilitating real estate transactions and services.

- Sending marketing communications and property updates (with your consent).

- Scheduling property viewings, meetings, and reminders.

- Improving the functionality of our Site based on user data and preferences.

- Complying with legal obligations and protecting our business.

3. **SMS Messaging**

If you opt in to receive SMS communications from One Leg Up Realty, we may use your mobile phone number to:

- Send property updates, new listings, and other relevant real estate information.

- Confirm appointments or remind you of upcoming property viewings or meetings.

- Respond to your inquiries via text.

-No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

You may opt out of receiving SMS messages at any time by replying "STOP" to any message or contacting us directly.

4. **How We Share Your Information**

We respect your privacy and only share your personal information in the following circumstances:

- **With Trusted Partners:** We may share information with service providers who assist us with business operations, such as mortgage brokers, legal advisors, or marketing agencies.

- **For Legal Compliance:** We may disclose information if required by law, court orders, or government regulations.

5. **Data Security**

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. **Your Rights**

You have the right to:

- **Access Your Information:** Request details of the personal data we hold about you.

- **Update Your Information:** Correct any inaccurate or outdated information.

- **Opt Out of Communications:** Unsubscribe from marketing emails or SMS messages.

- **Request Deletion:** Ask us to delete your personal information, subject to legal retention requirements.

To exercise any of these rights, please contact us at info@oneleguprealty.com.

7. **Third-Party Links**

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Effective Date." Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

9. **Contact Us**

If you have any questions or concerns about this Privacy Policy, please contact us: info@oneleguprealty.com